Special Operations Manager - Poland (f/m/d)

Permanent employee, Full-time · External

The position

If you are excited about growing a start-up and love operations, this might be the right position for you! if you want an opportunity to shape this company and disrupt an industry, apply!

For our partner fulfillment center in Słubice, right at the eastern German border, we are looking for a team member who wants to join the Operations Team:

You will support the partner fulfillment team in our first Polish FC on a daily basis to solve problems and perform special fulfillment tasks
You will act as a liaison between Hive's HQ in Berlin and the local operations at our partner's fulfillment center in Słubice (Poland)
You will train the team on our Hive fulfillment processes and new product features when they get rolled out
Together with onboarding management, you will launch new merchants
You are key to scaling Hive partner operations while ensuring process quality

Your profile

We know - sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit!

You are an excellent relationship builder, both with internal but also with external stakeholders
You are an all-rounder who feels comfortable juggling different priorities and deadlines
You go the extra mile to propose process & product improvements to make our partner operations as smooth as possible
You are able to perform tasks independently
You are a great communicator
You have a great feeling for SLAs and understand number-driven operations
You have experience in e-commerce fulfillment processes (B2C and B2B), preferably from a large marketplace operator
You are eligible to work in Poland

Our offering

Be part of the Hive. You will work with a highly driven team of exceptional and experienced people in all domains. People at Hive have worked at organizations such as McKinsey, Amazon, Shopify, Google, Flink, Blackstone, J.P. Morgan, DHL before. We believe in a culture of trust, collaboration, empowerment, and constructive feedback in a positive and inspiring work atmosphere
Make an impact. Join a young company with an entrepreneurial culture operating at lightning speed — we want you to grow with us
You will be valued. We offer attractive compensation, including virtual employee stock options for all full-time team members plus your choice of hardware according to your preference
We support your well-being. Benefit from 30 vacation days annually, with the opportunity for a sabbatical after three years with us, alongside a dedicated monthly wellness and productivity budget
We will get you set up. Operating system and hardware of your choice, additional tech equipment that you need, screens, you name it — we want to enable you to do your best work
There's more! Enjoy free drinks, and snacks in our offices in Berlin, Paris, Milan, and Madrid, and join regular team events such as off-sites

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About us

We provide logistics made for tomorrow.

Better e-commerce operations — fast, transparent, and affordable.
Hive’s mission is to enable merchants to grow by democratizing access to great operations. Hive is the operational brain for D2C brands, taking on order fulfillment, shipping, returns, and more for a wide range of companies and product categories. We help enable fast-growing brands such as Ela Mo and Holy Energy to grow.

Backed by acclaimed global investors including Tiger Global, EarlyBird, Picus Capital, Amplifier, and Activant, we are rapidly expanding our pan-European network with our newly opened fulfillment centers and offices in Paris, Milan, Madrid and London.

Hive is the operations partner of the future
We question the conventional way of doing things and aim to push boundaries in all areas. Hive focuses on changing the way e-commerce fulfillment is done and strives to become the #1 end-to-end operations partner for e-commerce brands globally. We do this by giving them access to fast, flexible, and smooth operations and by creating a top-notch customer experience. By changing the status quo, we also rethink the impact of e-commerce operations on our environment. As a result, we aim to build carbon-neutral fulfillment operations and aim towards creating sustainable solutions in the logistics field.

At Hive, we believe fostering diversity in every team makes us a stronger company overall. We do not discriminate based on religion, skin color, nationality, gender, sexual orientation, age, marital status, or disability, and encourage applications from all backgrounds. We strive to create an inclusive workplace where everyone feels encouraged to be their true self and to grow professionally.

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We're looking forward to getting to know you!

Thanks for your interest in Hive!
We are looking forward to your application :)