The position
If you are excited about growing with Hive and love operations, this might be the right position for you!
As a Supply Chain Logistics Specialist, you will be working on driving and growing Hive’s freight business. You’ll be based in our centrally located Berlin office. As part of this role, you will:
Scale our freight business in line with our customers’ requirements
Own our freight operations by planning and creating processes with clear documentation. Identify improvement opportunities in our operational processes, drive their implementation and scale them globally
Manage relevant external and internal stakeholders and own our partnerships end-to-end with freight providers
Monitor and manage our logistics processes, including customs clearance.
Booking and coordinating inbound and outbound shipments, ensuring efficient and timely transportation.
Actively participating in the packaging process, ensuring products are securely packed for transit.
Contacting and liaising with couriers to facilitate smooth pickups and deliveries.
Taking charge of tracking inbound and outbound shipments to provide real-time updates.
Preparation of shipping documents for customs clearance, ensuring compliance with import and export regulations.
Check delivery documents, enter delivery data into our software and create transport and customs documents.
Support with the processing of exports so that our customers outside the EU receive their packages on time.
Proactive problem-solving to ensure we meet customer expectations and going above and beyond if issues arise as well as complaint handling
Be a role model for your colleagues by completing your tasks effectively and with a high level of quality awareness.
Your profile
We know - sometimes, you can’t tick every box. We would still love to hear from you if you think you’re a good fit!
Enthusiasm to build an early-stage VC-backed company and reshape the logistics industry
Entrepreneurial spirit with a proactive and hands-on mentality
Curiosity to dive deeper into e-commerce operations and understand customer pain points
You have at least 3 years of work experience in supply chain/ freight/procurement
You are a good communicator to interact and negotiate with internal and external stakeholders
You enjoy operational work, have a hands-on mentality, and thrive in a customer-focused business environment
You structure your work, are diligent, know how to prioritize, and are able to plan ahead in an exciting growth environment
You have first experience in managing small teams of 1-2 people (preferred but not a must)
You speak English on a business level as well as one of the following languages German, Spanish, Italian, French (C1)
About us
We make better commerce operations for everyone.
Hive’s mission is to make commerce operations better - for brands, consumers and ops partners. Hive seamlessly combines powerful technology with a network of leading operations providers, saving commerce brands on average 17% on costs and generating up to 24% revenue uplift. All-in-one, through our Hive App. The Hive ecosystem spans the full operational chain. Started just in 2020, Hive already works with hundreds of the leading brands across Europe such as HOLY, mybacs and Inkster and has become the leading operations platform in Europe. Backed by acclaimed global investors including Tiger Global, Earlybird, Picus Capital, we are rapidly expanding our pan-European network with our newly opened fulfillment centers and offices in Berlin, Paris, Milan, Madrid and London.
At Hive, we believe fostering diversity in every team makes us a stronger company overall. We do not discriminate based on religion, skin color, nationality, gender, sexual orientation, age, marital status, or disability, and encourage applications from all backgrounds. We strive to create an inclusive workplace where everyone feels encouraged to be their true self and to grow professionally.
